Jewelry Care& FAQ

AtelierBEB pieces celebrate the natural beauty of stones and pearls. Each piece is carefully crafted to highlight the character and individuality of these natural materials.

Materials

Each AtelierBEB piece is crafted using carefully selected natural stones, pearls, and gold-plated 925 sterling silver components. Every material is chosen for its quality, durability, and natural beauty.

Are the stones natural?

Yes. We use genuine natural stones and pearls. Because these are natural materials, slight variations in color, shape, and texture may occur. These differences are part of the unique character of every piece.

Is the jewelry handmade?

Yes. Each piece is handcrafted in small batches in Zürich, allowing us to maintain high quality and attention to detail.

Will my piece look exactly like the photo?

Product images are intended to represent the overall design and appearance of the piece. Due to the natural characteristics of stones and pearls, slight variations in color, shape, and texture may occur.

How should I care for my jewelry?

To preserve the beauty of your jewelry, avoid direct contact with water, perfume, lotions, and chemicals. After wearing, gently wipe your jewelry with a soft cloth and store it in a dry place.

How should I store my jewelry?

Store your jewelry in its pouch or box when not in use. Keeping pieces separated helps prevent scratches and helps preserve their finish.

Returns

Returns are accepted within 7 days of delivery. Items must be unworn and returned in their original packaging. Shipping costs are non-refundable.